We want you to know that we take your privacy seriously. We collect industry standard information to help us provide you with better software and services as described below.
We will ask you for limited personal information when you download our software from our website, and when you purchase and register our software. For example, we may ask you for your e-mail address, your name, company name, address, and credit card billing information.
We use your e-mail address to send registration reminders, and to notify you of new software releases, updates, special offers, news, and possibly to send investor communications. For your convenience, each announcement contains instructions on how to be removed from all future mailings. You may also e-mail us to ask to have your e-mail address removed from future mailings.
We use your name and other personal information to identify you as a registered user in order to give you the full benefits of registration including technical support and upgrade eligibility.
We use your credit card billing information only to obtain payment for our software.
Web Visit: When you visit our web site, our server logs your IP address, the time and duration of your visit, and the time and duration of the pages on our web site that you view. This information is used to generate aggregate statistical data that we use to measure interest in our web pages. We do not tie this information to any personally identifiable information that we collect.
User Surveys: Your participation in surveys is optional. We may ask you for information regarding your experience with our software or web sites, or to provide demographic information such as age, gender, or areas of interest. We use this information to help us improve our software, plan marketing initiatives, and develop new products that may interest you. We collect this information in a completely anonymous way so that it cannot be tied to any personally identifiable information.
Shopping Cart: We use a limited duration or "session" cookie to keep track of items in your shopping cart on our web site. We do not tie the cookie to any of your personally identifiable information. See the section below called "Cookies."
Software Reporting. The Software includes a feature which assigns a unique number to your computer based on system information. The Software reports this number to us either when you install the Software or enter your registration number, or both. The Software may also identify and report to us your Windows language identifier setting, IP address, and the date and time of installation and/or registration. We use this information only to count the number of installations, detect piracy, and develop rough statistical data regarding the geographic location of our users. Unless you register our software, we do not tie this information to any personally identifiable information that we may have about you.
Purchase. In addition to obtaining your name and other personally identifiable information, we will identify and log your browser type when you purchase our software online. We use this information to help us detect piracy.
- We place a test cookie when you visit our site to see if your browser will accept cookies. This test cookie does not contain any unique information that could be used to identify you or your browser.
The session cookie we use to keep track of items in your shopping cart contains an alphanumeric identifier that is unique to your browser. When you close your browser, the cookie is permanently disabled.
We use a cookie to identify customers who are referred to us by one of our partners in order to compensate our partner for the referral.
Sharing of Information with Third Parties
We will not disclose your personally identifiable information except as follows:
To protect ourselves and others.
- We may release personal information and IP addresses when we believe release is appropriate to comply with the law, to enforce our software licenses and other rights, or to protect the rights and safety of others. This may include exchanging information with law enforcement agencies, or with other companies and organizations for fraud protection and credit risk reduction.
To persons who help us provide our products and services to you. We may provide personal and other information to third parties who work for us, such as companies that verify credit card information, process credit card payments, fulfill orders, provide customer service, analyze customer data, remove repetitive information from customer lists, and provide marketing services. We do not permit these persons to use this information for any other purpose.
As part of a sale of our assets or a merger of our company. We may in the future sell all or part of our assets or be involved in a merger. It is customary for user information to be included with the transferred assets in these types of transactions.
We may send promotional messages on behalf of other companies. If we do this, we will not provide them with your personal information.
We do not share your personally identifiable information with third parties under other circumstances. If we ever wish to share your personally identifiable information with third parties under other circumstances, we will give you a chance to opt out before we do so.
We may share non-personally identifiable aggregate statistical information about our users with third parties.
Your credit card information is encrypted before transmission over the Internet through the use of a security protocol known as Secure Sockets Layer, and we have security measures in place to protect your personal information that we maintain here.
Children's Online Privacy Protection
Neither our web sites nor our products are designed for or directed to children under the age of 13, and we will not intentionally maintain information about anyone under the age of 13.
If you have a concern about your privacy, please contact us using the link on the menu bar